Sandwich shop, Caterer
Food & drink
Vibe
Submarine sandwich
Sandwich
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
This location has always been great! We love Firehouse and eat it very regularly.But recently I have been having issues with my online takeout orders.Not sure if it's new staff or what.We always order from here on the online app.My daughter loves the veggie sub.She gets it very regularly but she always asks for no sauteed onions and peppers and no cheese.But they put it anyways when the ticket clearly says none on both.I did speak to the manager and they offered to remake it.I just didn't have time to go back and get another sandwich so I just ate it myself and made her something from home.But thank you very much and hopefully my order will be correct next time.
Very good place and the service was really nice. Personally though for me there is more bread than I like for the price. $14 for a 12 in usually get a lot not meat vs bread.The bread was delicious just a larger portion of the sandwich.They also have a very sweet oil and vinegar topping that I'm not a fan of. These are just my preferences though.If you like these features you'll love firehouse
Owner response
We’re all smiles after reading your fantastic review, Richy! We love hearing about our guests’ positive experiences, so thank you for sharing yours and for dining with us.We’re excited to share your comments with the Firehouse Subs Emory Road team.Come back soon! Anna/Guest Services
Something is going on here and it’s not good.Waited 30 minutes for our sandwiches (granted, they did have 3 big rapid fire orders in front of us that they were 3/4 of the way through when we walked in the store).My husband ordered the Italian and I ordered the turkey bacon ranch on gluten free.Got home and my husbands was also on gluten free and I had ham instead of turkey, which I don’t eat ham.Literally threw it away so I wasted my money.Won’t be coming back.
Owner response
We are sorry, Hannah, to hear your visit left you less than satisfied.Providing top-quality, heartfelt service is truly important to us, so we appreciate you letting us know that we may have missed the mark.Please provide us more details at www.firehousesubs.com/support so we can alert the leadership team of your concerns for the best resolution. Anna/Guest Services