Fazoli's

I have been a fan of Fazolis since the late 90’s so I’m a fan that they are back! The food was good and the service while dining in was great! The mozzarella balls were a 10 out of 10! Get them super yummy! Breadsticks were fresh and delish as well!

Owner response

For fast food "Italian style" food, it is pretty decent.
I ordered a Baked Super Family meal through Door Dash which included a huge container or baked spaghetti, baked fettuccine, 16 bread sticks, a pepperoni pizza, and half gallon tea - all priced for just over $40 which is an excellent price for the amount of food. The Dasher forgot the pizza.
I called just to make sure I understood the order should have had one before requesting the credit on Door Dash.
The supervisor offered to personally deliver the remaining items. It is due to the continued excellent customer service that I rank this a 5 (even if the baked lasagna is not my favorite lol).
I would rank the quality of service levels to that of a Chick-fil-A or Dutch Bros where a bad experience is rare. Gabriel is an amazing asset and deserves a bonus for going above and beyond.

Owner response

I'll be the first to say that back in the day, I wasn't the biggest fan of fazolis and with it's current rebirth kind of just went under the radar.
That's not to say that my friends nostalgia brought me to the place for lunch and while I'm not a fazolis Stan I got to say that it wasn't all that bad.
I got the spicy baked ziti and I was a little surprised at first at the spread that I got.
For all intensive purposes it was pretty good, and I made the mistake of buying bread sticks when dining in as there's usually a bread stick jockey just handing them out.
Though on the matter with the breadsticks, I think I fall into the weird category of genetics because everyone around me loves the breadsticks including my friend, but on my side, they taste very minerally like when you get a nosebleed and you can taste the iron from your blood.
I guess that's just my curse, but besides that, it wasn't a bad lunch really and I would put it in my rotation.

Owner response