El Rancho Mexican Grill

I’m surprised I don’t hear more people talking about this place based on fajitas alone.
The price and portion size of them alone make them a stand above the rest.
Ever get fajitas and they bring you about 4 strips of meat? Not here, not by a long slide, even the taco salads and quesadillas are perfectly giant size so I always have leftovers for lunch the next day.

The food is absolutely disgusting.
My family and I ordered a large variety of things on their menu.
Every single thing was either unseasoned, cold, overcooked or all of the above.
In addition to the low rate meal, the service is horrible.
The entrees were not brought out all together.
For example, my friend ordered the Fajita entree and only received the fajitas without any tortillas or sides.
When the sides were finally bout the fajitas were cold by then.
When these concerns were brought to the manager, he simply laughed in our face.
I highly recommend that no one eat at this restaurant.

My husband and I dined here and had a horrible experience.
Firstly, the waitress that was supposed to be working was sitting with another customer watching videos on their phone.
I am a server and I tip per the service.
My food was wrong, i didn’t make a big deal.
And my drink was wrong I didn’t make a big deal I just sent it back.
I did NOT leave a tip per the service.
24 hours later there’s an update of a tip that I did not add.
After speaking with the manager Alicia, she stated that I would have to COME AND GET THE CASH that was taken from me electronically.
It can’t be returned the way it was taken per her.
This is most inconvenient, and this business clearly allows their servers to steal from customers.
My request was a return for the entire purchase due to the circumstances.
Or SOMETHING! Since I’ve let you know that a server that works for your establishment is stealing from their customers.
Unethical and disturbing that this is the way this business is run.
Do not trust this place! Run!!