El Pollo Restaurant & Bar
Spanish restaurant, Caribbean restaurant, Family restaurant, Sports bar
El Pollo Restaurant & Bar offers a vibrant taste of Spanish and Caribbean cuisine right on Richmond Rd in Staten Island. This cozy, family-friendly spot features speedy service and a variety of comfort foods, from empanadas to flavorful rotisserie chicken. Perfect for lunch or dinner, El Pollo’s casual atmosphere welcomes groups and solo diners alike. With accessible seating, a full bar, and options for delivery and takeaway, it’s a beloved choice for locals. Although some service experiences can be hit or miss, many patrons rave about the generous portions and delicious flavors.
Contact Info
- Location: 560 Richmond Rd, Staten Island, NY 10304
- Phone: (718) 815-4928
- Price range: $
Opening hours
- Monday: 7 am-9 pm
- Tuesday: 7 am-9 pm
- Wednesday: 7 am-9 pm
- Thursday: 7 am-9 pm
- Friday: 7 am-12 am
- Saturday: 7 am-12 am
- Sunday: 7 am-9 pm
Other Business Hours
Delivery
- Monday: 11:30 am-8 pm
- Tuesday: 11:30 am-8 pm
- Wednesday: 11:30 am-8 pm
- Thursday: 11:30 am-8 pm
- Friday: 11:30 am-8 pm
- Saturday: 11:30 am-8 pm
- Sunday: 11:30 am-8 pm
Kitchen
- Monday: 7 am-9 pm
- Tuesday: 7 am-9 pm
- Wednesday: 7 am-9 pm
- Thursday: 7 am-9 pm
- Friday: 7 am-10 pm
- Saturday: 7 am-10 pm
- Sunday: 7 am-9 pm
Services
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Identifies as Latino-owned
- Delivery
- Takeaway
- Dine-in
- Fast service
- Great coffee
- Great dessert
- Lunch
- Dinner
- Solo dining
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy-hour drinks
- Late-night food
- Organic dishes
- Quick bite
- Salad bar
- Small plates
- Spirits
- Vegetarian options
- Wine
- Breakfast
- Brunch
- Lunch
- Dinner
- Catering
- Dessert
- Seating
- Bar on site
- Toilets
- Casual
- Cosy
- Trendy
- Family friendly
- Groups
- Tourists
- Accepts reservations
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
- Good for kids
- High chairs
- Free of charge street parking
- Free parking lot
- Plenty of parking
Food & drink
Vibe
Bar
By owner
Street View
Menus and Prices
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Add Your Review
Reviews
I could only give it 3 stars overall because on the website it says it closes soon at 12 AM.I am literally from the store is open but the door is locked and they’re in the back of a meeting or or.My my wife is home sick and I only would leave her to get a soup to make her feel better so I wasted a trip while my wife is home sick.
Owner response
Sorry for your inconvenience but we only serve food until 10pm Fridays and Saturdays.Only our bar is open until midnight on Fridays and Saturdays.Again our apologies.
This place will NEVER get my business again and I plan on spreading the word amongst my peers and colleagues.I usually order from here and get delivery.Driving past my husband and I decided to get an order to pickup.When he went inside to pick up our food he stood there with another POC and they were both ignored.No one greeted either of them or asked for their order.After 10 minutes of standing there my husband finally got someone’s attention and said he placed an order.The manager came out to apologize for having paying customers waiting and being ignored by everyone working there.These people will take your money but don’t want you in their establishment.The absolute nerve.And extremely disappointed.This would have never happened in the Bronx.
( 5 stars for attention )……..I normally don’t write reviews but I really was so upset today.I left a surgery and decided to go to lunch with my friend to eat since we both didn’t eat… the place was busy but there was enough staff too help with the whole place.When I tell you we sat down with soda and waited about an hour for our food and ir was ICE COLD ..mind you..the food is ready in heated pans.I asked for warmer food she took the food and NEVER brought it back I was sitting there watching my friend eat .We asked for 2 empanadas and the empanadas were hard and definitely not fresh they were so disgusting.We ALWAYS come here this was such horrible service and we will not be coming back.I should of took a picture of how hard and old the empanadas were.We were starving and ate them anyway.Again out of surgery starving.Unbelievable seriously
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