El Pollo Loco

Name: El Pollo Loco
Address: 8245 E Santa Ana Canyon Rd, Anaheim, California, 92807, US
Telephone: (714) 921-4633
Price range: $
Rating: 3.70

Mexican restaurant, Caterer, Chicken restaurant, Fast food restaurant

Contact Info

Location: 8245 E Santa Ana Canyon Rd, Anaheim, CA 92807
Phone: (714) 921-4633
Price range: $

Opening hours

Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm
Sunday: 11 am-9 pm

Other Business Hours

Access

Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm
Sunday: 10:30 am-9 pm

Delivery

Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm
Sunday: 10 am-10 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Kerbside pickup
No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in

Fast service

Lunch
Dinner
Solo dining

Comfort food
Healthy options
Late-night food
Quick bite
Small plates

Lunch
Dinner
Catering
Counter service
Dessert
Seating

Toilets
Wi-Fi
Free Wi-Fi

Casual

Family friendly
Groups
Tourists

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Add Your Review

Reviews

I know this may be hard to believe, but I think this was my first trip ever to a pollo loco.
I bought the taco salad in the tortilla bowl and paid for double the meat.
Presentation wise, everything looked pretty good.
The salad was actually flavorful and there was as sufficient dressing.
So why the 3 star rating you ask? 2 reasons- 1.
My 3 star rating means average, not bad, but not great.
And 2.
For a place that has chicken in the name, I was disappointed in the quality and quantity of chicken.
As mentioned prior, I had paid for the "double" chicken.
The amount I got felt barely sufficient for any salad, and was simply unacceptable for "double meat".
Was kind of pathetic for a chicken restaurant.
The other issue with the meat was that it was dry and pretty bland.
If I go to a place that specializes in serving one type of meat, I expect them to have a pretty good recipe for preparing that meat.
I was not impressed at all with the flavor of the meat, which should have been their forte.
Anyway, salad overall was still pretty good, but if you want people to come back ...
gotta give the carnivores a reason to.
If somebody orders double meat anything, that's a good hint they want you to hit them with a generous portion of meat.
I'll probably return at some point to see if it was a fluke, but if they skimp on me again...
sayonara crazy Chicken.

Owner response

Thank you for taking the time to give us a review.
We sincerely apologize about the issues you experienced, and we hope to make this right.
Please reach out to https://www.elpolloloco.com/contact-us/ so we can rectify this issue.

They offer a salad without a deep fried flour tortilla.comes with corn, flour or corn chips.
Very good.
They still offer the double chicken tortillas salad.

Owner response

We're so happy to hear you had a good experience at El Pollo Loco.
We look forward to serving you again soon!

Great flavor and amazing speed on meal prep.
Was exactly what we were looking for on a run and grab night after a long day of running.
Get the app for extra deals!

Owner response

We're so happy to hear you had a good experience at El Pollo Loco, Adam.
We look forward to serving you again soon!