4.6 stars based on 1810 ratingsToday's hours: 10 am-10 pmAdd a review
$$ Restaurant
About
El Patio Live Restaurante serves a delightful fusion of cuisines, making it a popular spot within Westland Mall. Priced reasonably, this cozy venue dazzles diners with a vibrant atmosphere and an impressive array of cocktails and craft beers. Patrons rave about the fast service and friendly staff, while the spacious outdoor seating adds a charming touch. Suitable for families or solo diners alike, El Patio is known for its breakfast through dinner offerings, ensuring every guest leaves satisfied and happy.
Best in Hialeah
Contact Info
Location: 1675 W 49th St unit 1574, Hialeah, FL 33012
My husband and I visited El Patio Live in Hialeah last week. Although we usually stay in the Broward area, we decided to go because he saw a video on social media and everything looked very appealing.
I ordered the pork with béchamel sauce and discovered that the bottom part was raw after my first bite. The waitress suggested that I order another dish on the house, but I preferred not to. When it was time to settle the bill, we noticed a 20% service charge, which we were fine with. However, when I mentioned to the waitress that the tip was already included, she said that the service charge was not the tip and that the tip was additional.
Her attitude shifted to the point where she immediately called another server to explain to my husband that the 20% was not the tip, and that all restaurants in the area did the same thing, with the tip being extra but not required. Honestly, the issue I see here is that, in the end, the customer ends up paying an additional 20% on top of the original 20%, totaling 40% of the bill. In my humble opinion, this is not ok. Who knows how many people don’t realize this or pay it out of embarrassment.
Thank you for taking the time to read this.
Review by Afton X.
December 05, 2024
El Patio Live Restaurante offers a delightful dining experience wrapped in a cozy ambiance. We recently visited for dinner, and the appetizing aroma drew us in. The Frita Ganster burger was a standout - juicy, flavorful, and topped perfectly!
We enjoyed a refreshing selection of cocktails and the “Croquetas” made for the ideal appetizer. Our server was attentive, making our meal feel special. The outdoor seating added to the casual atmosphere, making it a great spot for families. Can’t wait to return! 🍔
