Dunkin'

Name: Dunkin'
Address: 1350 Houbolt Rd, Joliet, Illinois, 60431, US
Telephone: (815) 725-9550
Rating: 4.00

Coffee shop, Bagel shop, Bakery, Breakfast restaurant, Donut shop, Fast food restaurant, Takeout restaurant

Contact Info

Location: 1350 Houbolt Rd, Joliet, IL 60431
Phone: (815) 725-9550

Opening hours

Monday: 4 am-6 pm
Tuesday: 4 am-6 pm
Wednesday: 4 am-6 pm
Thursday: 4 am-6 pm
Friday: 4 am-6 pm
Saturday: 4 am-3 pm
Sunday: 4 am-3 pm

Services

No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in

Great coffee
Great dessert

Breakfast
Solo dining
Good for working on laptop

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Coffee
Comfort food
Happy-hour drinks
Late-night food
Quick bite
Vegetarian options

Breakfast
Lunch
Dessert
Seating

Toilets
Wi-Fi
Free Wi-Fi

Casual
Cosy

Groups
Tourists

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot

Food & drink

Vibe

Street View

Menus and Prices

Menu 1

Add Your Review

Reviews

So disappointed..Ordered a breakfast sandwich, requested bacon crispy, even went as far as to tell them how to achieve this because this location has had difficulty with this request in the past…so “ microwave the bacon twice”.
They verbalize that they understand the request and yet when I received my order It looks as tho they didn’t even try!!! Like can we please hold these ppl accountable already, management what r u doing letting your staff get away with this laziness!! It’s was a simple request, the store was not busy, and it’s not like Dunkin is super cheap….
Your Customers work hard for their money and choose to spend it on your products that they very well could get cheaper from your competitors, the least you can do is respect that relationship enough to command the appropriate level of effort from your staff!! Ask for crispy bacon, was told I could get crispy bacon, received barely cooked bacon, Do Better!!

Owner response

Hello Audrey! Thank you for voicing your concerns! I’m sorry about your recent visit! I will notify the staff to accommodate the guests needs!

Food was fine.
Atmosphere was basic.
Place kind of small.
No customers other than drive-thru.
We had to wait for service a little.
Understandable being that there were only 2 ppl working.
They were hustling with drive-thru.
Once they got to us, they were very polite and apologetic.

Owner response

Hi thanks for the review! We apologize for any wait you had to endure.
Hope to serve you better the next time around!

This is not what we were expecting but considering we are from out of town we are not turning back around to complain to you directly as much as we’d like to.
We were greeted with attitude as we pulled up and there was no one else in line just us.
We ordered two strawberry frosted donuts with sprinkles and got this.
The employee nearly forgot to hand us the bag with donuts as we were waiting for two minutes for them to come back to give us our donuts after handing us our drinks.