Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
Food & drink
Pizza
By owner
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I ordered 2 hand made pizzas plus cheese bread online and the dough on all 3 items was still raw and uncooked.I always order from this store and never have an issue and this time it seemed really fast for them to deliver and now I see why.I called and they took care of it but I was also questioned about my order and was told no way it could still be raw so here’s my proof.
I called this location and places an order for 1 pepperoni pizza they told me to head to the store my order would ready shortly. I get to the store at this damn location at 7:34 pm! The guy at the window told me they were just putting my pizza in the oven and it would be 10 minutes!!! 10 damn minutes! I waited 20 - 25 minutes later before pulling to the drive up window again as my damn order should have been ready!!!!!!!!!!!! I get to the window the guy told me it would be another 20 minutes because they never put it in the oven and were just now putting it in the oven.I already waited 20 -25 minutes you mean to tell me I'm supposed to be okay with waiting another 20 minutes?????? I think not.Especially when you told me you were putting it in the oven from the start and I'd be 10 minutes I gave yall some grace minutes because I know how yall are. I am so mad and pissed off I wasted my time I could've just went somewhere else.I drove off because I had already been waiting past time .I called back to this location 5 times after I left to speak with a manager ! Now nobody will answer the phone.Oh but at 8:25 I get a text from domino's pizza saying my order will be ready in 8-10 minutes! I'm pissed off and yall can keep that pizza!!!!!
Hand-tossed crust is very dry!! Sloppily made. Very little cheese. Very little mushrooms. The cheese and mushrooms that are on the large two topping hand-tossed pizza is very little. I have had it! NO MORE DOMINO'S. Mellow Mushroom and Pizza Hut are starting to look better.
Owner response
Regina Rasool Our sincerest pizzapoligies for your experience at our restaurant.Our goal is to provide 5-star service on every order.Would you email me directly so we can make this right and earn a 5-star on your next order? *Please include what location you order from & the phone # you used when ordering.If you ordered online it would be helpful if you forwarded me your online order email confirmation. RPM Pizza dominos@rpmpizza.com
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