American restaurant
First of all, thank you for having a vegan burger option! We got this option, it was simple but good, pricey though! The sweet potato fries are really good.The margarita pizza was good too.Our waiter Jonathan was nice.The restaurant is right next to the security line so not the best set up but at least you can check the cue and it is easy to access.
We were staying at the hotel inside the airport but didnt really want anything the restaurant had so we figured we'd find somewhere in the airport but unfortunately for us every single restaurant was past TSA so we couldn't eat there.We finally found this one after 30 minutes of running around, and the actual grille wasn't even open even though it said it was online, so we had to order from the Dine cafe.The girl taking my order was extremely passive aggressive.We clearly asked for a sandwich with no tomato and the other one with it.I even stated it twice because I could tell she didn't care to listen, and we still got both with no tomato.The smoothie we got was good, but $13 for not even $4 worth of ingredients in a small cup is absolutely ridiculous.I thought they'd be big at that price.To make the experience even worse she was super nice to the guy before us but I guess that's just because he spoke several different languages and because we were just American I guess we were revolting to her.Absolutely awful experience.
Owner response
Thank you for sharing your feedback with us, Rae.We are sorry to hear about your disappointing experience at Dine Boston Bar & Grille.We appreciate your comments and will take them into consideration for improvement.Please reach out to me personally at Antonio.alicea@tastesonthefly.com .I would like to give you a refund for your visit
I ordered a burger.It was too dry but one thing I loved was Jonathan's service.He is a very enthusiastic young man,welcoming personality and friendly.He was the only one serving and sitting people but he was delivering everything on time. Overall I had a pleasant stay at the restaurant, while waiting for my flight
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