Restaurant
Food & drink
Vibe
Quesadilla
French fries
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Employee was rude af.Walked in the door to go pick up my order.And saw the employees talking in the back to each other.And I didn't want to interrupt them.I saw the order in the hot case to the left.That wasn't behind the calendar, anything? And it looked like it was just for anyone to walk up and open as soon as I opened and grabbed my order when I employees walked out of the kitchen door and says oh, we're supposed to do that for you.So I just said oops.I didn't know.I've never gotten an order here before, but she sounded annoyed by it.I said sorry.I should have read the sign, but they also had 4 copies of the sign on the door.The signs were full of with writing on them in different fonts and it didn't look like you weren't supposed to do anything.It just looked like a place to pick up your order with no real "employees only" clearly visible. Barely gave us any fries too.Which I don't really care but we got a large queso and they were kinda rude is all.Good food though!
Owner response
Thank you for letting us know of your experience.This will be addressed with our team and the necessary action will be taken to ensure this does not happen again.We appreciate your business and feedback.
I was impressed with the customer service.I walked in and Janiyah took my order, she mentioned that there might be about a 10 minute wait and apologized and was very kind.The fact that she was kind and respectful and was concerned about me being in a hurry because I ordered my food to go was above and beyond.Great customer service!
Owner response
Rebekah, thank you for the review! We will pass this along to the leadership team of that location.We appreciate you and hope to see you again soon.
The food was good, fast service, we had to clean a table to have somewhere to set.It's just a big open floor plan, so it's quite loud ( it seems more like a "hang out" for kids)! Next time, we'll get ours to go.
Owner response
Thank you for the review and letting us know of your experience.We will pass this along to the leadership team.Once again, thank you for taking the time to let us know.
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