Dickey's Barbecue Pit

Name: Dickey's Barbecue Pit
Address: 1466 Garden of the Gods Rd Ste 160, Colorado Springs, Colorado, 80907, US
Telephone: (719) 623-4007
Price range: $$$
Rating: 3.60

Barbecue restaurant, Box lunch supplier, Catering food and drink supplier, Caterer, Chicken wings restaurant, Delivery service, Family restaurant, Meal delivery, Restaurant

Location: 1466 Garden of the Gods Rd Ste 160, Colorado Springs, CO 80907, United States
Phone: (719) 623-4007
Price: $$$

Opening hours

Sunday: 11 am-9 pm
Monday: 11 am-9 pm
Tuesday: 11 am-9 pm
Wednesday: 11 am-9 pm
Thursday: 11 am-9 pm
Friday: 11 am-9 pm
Saturday: 11 am-9 pm

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Reviews

Placed a mobile order for a kids brisket with fries and a loaded baker with chicken.
The brisket was quite good as always.
However, the fries were very heavily seasoned (see picture) The loaded baker had fake/bacon bits - this was for my wife, who is gluten free, and most bacon bits are not gf.
Unfortunately, the portion of chicken was about half of what we received last time (see picture) Minor item, the soda was very off, likely the syrup had run out, and I had ice even though It was ordered without ice. Overall, generally good food, but some general lack of consistency and portion control.

Owner response

Thank you for letting us know about your experience with Dickey's Barbecue Pit.
We appreciate hearing ways that we can better improve our stores.
Have a great day!

What is this? This is what I paid $20 for? You give me this big giant bag and it’s hardly anything in here.
The brisket is dry.
The rib is OK.
The sausage has a good flavor but it’s mushy.
the fries have way too much seasoning.
the mac & cheese has no flavor.
This is my third time being disappointed by barbecue in Colorado Springs.
I think I’m just going to give up at this point.

Owner response

Hi Carl, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
We would like the opportunity to investigate your feedback further.
Please reach us at socialmedia@dickeys.com so we can learn more and work to make this right!

October 12, 2023 This visit was a shock to our wallet -$8.65 for a small quart container or less of baked beans.
Guess I should have learned my lesson last time.
Ridiculous. We are long time customers of Dickey's - all the way back to the Grand Opening of this store.
But times change and so do business strategies I guess.
We still enjoy the food, but starting now will be guests at Bird Dog BBQ.
Both the male and female staff members there today seem like the most unhappy and uncaring people we have ever met.
Although they greet customers, they appear like robots, never smiling, unfriendly, and show a uncaring attitude.
We hardly got both feet in the front door and the male shouts at us: Is this for here or to go? And I have to remind the cash register gal about the drink that comes with my meal, and then I get the stink-eye because I did not add any tip to my credit card purchase.
These 2 employees exude a sentiment of hating their job and do not appear friendly at all.
To top it off, the ice cream machine was removed.
Dickey's is going downhill fast.
Even the catering van parked out in the parking lot for advertising bears completely sun faded paint, as if it is ready for the scrap metal yard.
Dickey's Corporate folks can't be very proud of this store.
We sure aren't and we won't be back again.

Owner response

Hi Bart, we regret to hear of the service you received on your most recent experience with us.
We would love the opportunity to make things right and would appreciate it if you emailed us at socialmedia@dickeys.com with location visited, contact info, and any order details you still have.
Thank you! -Ann, Social Team

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