Del Taco

2 - issues different orders at drive thru First issue - I tried to let it go of her bad treatment towards me Second issue - when I came back and picked up another order - she gave the order without drink and said that cancel the shakes - and immediately closed the window and walked away.
To my surprised, sprite is the drink not shake why would I cancel.
So, I keep knocking at drive thru window because she left and shouting to get attention- then she came back she said again no shake and grab the order to me and tried to show me and read the receipt no shake - and I said sprite - she looked at the receipt again and realized it was sprite- to her defense wanting to blame me - she said don’t shout - I keep telling sprite she keeps saying shakes not available- she even threatened me to remove and report…

Owner response

The food taste like their oven or the oil or something is burnt.
Definitely not one of the better tasting DEL tacos.
I ordered a large shake and they wanted to shut the machine down early.
So I got charged $5 for a shake and I didn't get a shake.
And then the woman said that I had to call it in and she didn't know the number.
Then she changed the story and said that I had to do it on the app.
Very unprofessional

Owner response

I placed an order for delivery and I was missing 3 items.
I left my home and family to go get my items that I was owed and the guy behind the counter and the cook both looked annoyed that I came back for my item.
They weren’t understanding or cool about it and they offered no apology nor a drink or something for the inconvenience.
I will not be going back.

Owner response