Restaurant, Amusement center, Bar & grill, Family restaurant, Video arcade
Worst service ever.Visited this place on a weekday for my niece’s birthday.Our server reeked of pot and was very inattentive.Every time we needed a drink refill or anything I would have to go find her and she would be at another table close by, playing on her phone.One time she didn’t even acknowledge me but her manager saw me and helped me.I would be more forgiving if she had a lot of tables or it was busy but there were maybe 4 other families in there and they were not in her section. The food was subpar for the price.We ordered wings and garlic fries (they do NOT have cheese fries which is what my niece wanted).Delicious ranch though. I will say that all the games were very clean and in great condition.They also have a wonderful variety of games. For the price, I probably will not be back unless my niece wants to go again.
Owner response
Oh no! Jenny Brady we apologize that our Nashville D&B didn't deliver a legendary experience for your niece’s birthday.Please share the details of your experience by filling out this form daveandbusters.com/us/en/contact/ or leaving a voicemail with your contact info at (800)842-5369 and a Guest Relations representative will reach back out to you.
We ate in the arcade.I was with two 12yo boys, so it was perfect for us.It is loud, but they got to scope out all the games they wanted to play while we were eating.The burgers are huge and tasty! Games were great for the boys.
Owner response
Reading reviews like yours is almost as fun as a day at D&B!
During my recent visit to Dave & Buster’s in Nashville, we were quite disappointed.While the initial greeting at the door was friendly, the service faltered as soon as we were seated.Our server disappeared for 45 minutes before taking our order.When the food and our drinks finally arrived after another 25 minutes, the flatbread was gross due to rotten tomatoes.Additionally, the attitude of the staff, who seemed overwhelmed and were incredibly rude, further detracted from the experience.Overall, improvements to the staff and food quality are needed to ensure a more enjoyable visit for guests.
Owner response
Kat K we are sorry to hear our Nashville D&B dropped the ball on service.Please share the details of your visit by filling out this form daveandbusters.com/us/en/contact/ or leave a message with your contact info at (800)842-5369 and a Guest Relations representative will reach back out to you.
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