Dave & Buster's Boise

These guys have a great selection of different games.
I enjoyed the VR games, basketball, and even platforming games.
The only downside and it's typical for places like this (all of them) is that the ticket rewards aren't very appealing or attainable.
For example, I did the math to get the ps5 reward (160k tickets) it would cost me 10,400 dollars to receive that.
Granted, maybe I could be better at the games, and you have to consider you're having fun during the earning process, but it still doesn't seem achievable. Jenny, the server was honestly one of the best that I've ever witnessed.
I'm not sure if she was a store manager before or something, but she went above and beyond, handled everything perfectly, smiled, and created a welcoming environment. The front girls (at the entrance), however, were less than friendly.
They had almost an "you're an inconvenience." Type of vibe. The food was exceptional, and the drinks were delicious.
I'd come back for food, lol

Owner response

Our favorite spot to stop for lunch when we are in the Boise area.
The food is always delicious and on point.
The atmosphere is amazing.
The games are so much fun.
Makes me feel like a kid again.
Staff is super friendly.
We like bringing our relatives from out of town and they also love it.
Overall, Dave and Busters will always be a favorite. Updating my original review due to unfortunate events that happened with the manager.
About two weeks ago, our family from out of state came to visit so we brought them to Dave and Busters for some lunch and fun.
When our meal was ready, the server and the manager brought our food to us.
The manager decided to set down my husband’s food in a weird way and my husband grabbed his soda to ensure it would not fall.
Well the manager ended up hitting the cup with the plate of food which caused my husband’s drink to spill all over himself.
Essentially, he was too lazy to walk around to set down the food.
The drink completely soaked him and we were in shock.
The server was so kind and profusely apologized even though it wasn’t her fault.
She brought rags to help dry my husband off.
The manager said nothing to us and left.
It was his fault that the drink spilled onto my husband and he didn’t apologize.
All of my family was upset by his lack of accountability.
I did ask for my husband’s meal to be comped because of this incident.
He told me that it was my husband’s fault for the drink spill.
I was not only astounded by this, but I was outraged by the lack of accountability for his actions.
He gave me and my mother in law attitude because we called him out.
He did end up comping my husband’s meal but it was too little too late.
It’s a shame to see how military veterans are treated after serving their country.
Due to this blatant disrespect by the manager, we will no longer support this business.

Owner response

Friendly staff, great food, gave info on packages at the front desk, and were descriptive about the choices.
Great customer service and friendly attitudes.
Clean presence, all but a couple of games were working.
The ticket shop had a lot of cool things.
The food was good.
Highly recommend the cheese sticks 👌.
Prices for food are $12 and higher.
Overall, we had a great time.

Owner response