Dairy Queen Grill & Chill

I waited 18 minutes in drive thru, ordered a double bacon cheese burger, large order of onion rings.
Received the burger but regular order of fries.
Because I was heading to work and didn't realized the mistake, wasn't able to return. They're feedback option sends you to a third party survey service which more interested in gathering your information then feedback

Owner response

This place is awful.
They act all nice and cool, and then they brought me my Moolatte with NO whipped cream or chocolate drizzle on it — not even rushed just like here you go all nonchalantly.
Oh was it because I sat down and waited with my friends? Was it because you just were pissed? They treat customers like they’re their enemy.
I went back up to ask for it, waited, was patient (waited for like 5 min), chill, and courteous, and the manager just gave me this little squirt like he was doing me a favor.
What a joke! The Moolatte was pretty gross too! This is by far the worse and most ghetto DQ I’ve ever been too.
3/14/24 at around 8:45pm.

Owner response

Waited for very long time in the drive through once I got to the speaker/menu (which would have been fine except…) and once I presented my miracle treat coupon for one of 5 things we ordered the woman at the window had a really ugly attitude.
When handing items back to us through the window, her wrist barely cleared the window.
She had a terrible attitude and seemed like she didn’t want to be there.
Two items we ordered were cookie dough blizzards and it tasted like they finally scraped out the bottom of the containers and gave us stale, crumbly, dry cookie dough in both our blizzards. Won’t go back to this location.

Owner response