American restaurant, Dessert restaurant, Fast food restaurant, Hamburger restaurant, Ice cream shop, Restaurant, Sandwich shop
Food & drink
Vibe
Burger
French fries
By owner
Street View
Menu 1
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Menu 5
Very disappointed with this Culver's. I come here about twice a week and lately the service and food has been poor. I ordered online last week and arrived and texted as instructed to do. 15 minutes later I had to go inside and pick up my order.No apologies just nasty faces like I did something wrong asking for my order that was supposed to be.brought out to me 15 minutes prior.They also forgot my drinks so I had to go back in a second time. Then when I get home there was no cheese on my chicken sandwich even though I paid extra for it.Plus my entire $32 order was cold. Then today I dine in and get the Pot Roast sandwiche. I mean seriously about 1-2 ounces of meat on this sandwich. I basically ate a bread sandwich. 7.99 for this??? Funny that all the pictures show meat.All around and this had no meat!! Extremely upset with this location.
Owner response
We're truly sorry to hear about your recent experiences.We take your feedback seriously and would like to learn more about these incidents.Please visit bleedblue.co/contact-us to share more details.We appreciate your regular visits and want to ensure your future experiences are better.
Our go to for burgers and fries and end with yummy frozen custard.Never disappointed!
I asked the young man who took my order what was in a turtle sundae.He did not know and chose not to ask his teammates for help.He said I could add anything I wanted to it.I just told him that I wanted to know what was already in the turtle but he never tried to get me the answer.I took a chance and ordered it anyway.The young lady that made it was fast.Delivering it to me before I finished paying.Fast service there.
Owner response
Katie, we're sorry to hear that you didn't have a five-star experience with us.We appreciate your feedback about the lack of knowledge regarding our turtle sundae.We're glad to hear that the service was quick, but we understand the importance of our team members being well-informed to assist our guests.Please visit bleedblue.co/contact-us to share any further comments, concerns, or feedback.
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