American restaurant, Dessert restaurant, Fast food restaurant, Hamburger restaurant, Ice cream shop, Restaurant, Sandwich shop
Not clean.The food was awful. Upon entering, the young lady at the register was aloof and not welcoming.I don't know; maybe she was shy.She didn't greet me and was standing behind the counter, but not at a particular register.I had to ask her if she was taking orders.She spoke very low and was hard to hear. I also asked her if we could be cordial with each other because I was a nice customer and I wanted both our experiences to be good.I greeted her politely, and she greeted me in return.She seemed to warm up from there and asked me, "What can I get you?" Things went well from there; however, it was the lunch hour, and the drive thru was busy.The inside of the restaurant was not busy.The environment just did not appear clean.I ordered one order of fries and two pork loin sandwiches.The food was prepared as requested.However, the batter on the sandwich tasted milly/gritty.I've had the pork loin sandwich before, and they have always been hot and delicious.This time, both sandwiches (mine and my mom's) just didn't taste good.They were dry and the batter tasted gritty. That was my experience.Thank you for asking.
Owner response
We're sorry to hear about your experience, Jonette.We take cleanliness and food quality very seriously.Please share more about your visit at contactculvers.com so we can address your concerns.
You guys gave me not one but two barely filled sodas.what a waste of money.We spent 52$ at this establishment and they cant even fill a soda cup correctly? Ridiculous.Edit: Just tried the food upon getting home and that goes down as top 10 worst things ive ever eaten, tasted like you just licked the inside of the nastiest deep fryer ever.Do not go to this location for culvers.
Owner response
Hi Cali, we're truly sorry to hear about your experience with the sodas.We understand your frustration and we appreciate you bringing this to our attention.Please share more about your visit at contactculvers.com so we can address your concerns.
The ice cream creation I had at Fon du Lac Ave in Milwaukee was great but they gave me a god awful sandwich!! I wanted a BBQ with chicken, onions and other stuff.A few hours later when I finally get around to eating it I found out I had beef aka barf, I hate beef!!!!!! I called store number 3084.Hung up on 5 times in 20 minutes.They wouldn’t even let me talk to a manager.I want to be fully reimbursed…sandwich plus ice cream= $9.94…round up to $10.Simple!!! They suck time.I HIGHLY do not recommend that location!!!! Do they even have owner and manager there at that ghetto location??? I’ll for sure go to Good Hope Rd.next time if I go back at all
Owner response
Hi Katey, we're really sorry to hear about your experience.It's important to us that our guests are satisfied with their orders.We encourage you to share your feedback at contactculvers.com so we can better address your concerns.