Sandwich shop, Restaurant
At Cousins Subs on Appleton Ave, enjoy a casual sandwich experience that caters to everyone, whether you're grabbing a quick bite solo or sharing a meal with family. Known for its range of comfort food, this friendly spot offers vegetarian options and tasty subs, perfect for lunch or dinner. While some reviews highlight the inconsistency in service, others praise dedicated staff like Fee, who brighten the atmosphere. With wheelchair accessibility and a free parking lot, Cousins Subs is a family-friendly choice for all!
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Walking around on the phone talking about your man while working the front is unacceptable. Phones carry so many germs.Then she gets an attitude because she didn't get my order right...well of course you didn't.Managers need to enforce rules in the workplace.Makes the world a better place.
Owner response
We are very sorry to hear about this experience.We would like to discuss this with you further.Could you please get in touch with our team at cousinssubs.com/contact-us? Thank you!
I would give this place 0 stars if I could!! Not only did my sandwich come looking like dog food, I was informed because I got sauce on my meatballs it crumbles! This was so absurd! The crew had an attitude and was in house clothes no uniform! The manager was telling lies as to why the meatballs were like this!!!
On Wednesday 4/12/2023 around 9PM, my husband went to the drive thru, there were just 2 employees working at this time.When I tell you this team of 2 did an amazing job.We had ordered 5 1/2 subs with fries and they got the order correct and was nice.My husband was not in a hurry so he let her know that there was no rush.We had tried calling to place the order but they were not taking call ins after 9.These 2 deserve a paid day off.With all that was going on they still delivered great customer service...Thank you and our food was good!
Owner response
Thank you for your kind review! We look forward to seeing you again soon.
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