Movie theater, Snack bar
Street View
Theater itself is a nice place.Employees need to practice being more clean.The guy taking orders was handling money and putting his hands inside the cups without washing or sanitizing. Popcorn was sooo salty I didn't even eat it.Overall the bathrooms were well maintained which is great.
Depending when you come, theaters are likely to be riddled with popcorn and trash all in the seats. I also will never understand why on a busy Saturday night you only have 3 snack registers open and a line out the door.Makes me not even want to come here.Shame because it's still cleaner and more comfortable than other theaters nearby.
Owner response
Hi Tori, we are sorry to hear your Cinemark experience was less than stellar.Providing efficient customer service and maintaining our theatre in tip-top condition are our top priority here at Cinemark.Please reach out to us at 1-800-CINEMARK or cinemark.com/contact-us so we can learn about your visit and address the situation directly.
I had a horrible experience, not sure if she was a manager or team member but was very rude.Me & my friends were lost & I explained to her that we weren’t told which theater to go to because the why were too busy worried about our ages! She replied with a smart remark & once the movie was over watched us in the concession line, I’m guessing to see if we would stay past the curfew(which we didn’t because we knew it was at 10) .Over all I’m dissapointed in my experience, because this is one of my favorite hobbies, maybe she was having a bad day but that wasn’t a reason to be so rude and unjustly with us.
Owner response
We're very sorry to hear that you didn't have the best experience with our team, Fallon.Providing excellent customer service is our top priority here at Cinemark.Please reach out to us at 1-800-CINEMARK or cinemark.com/contact-us so we can learn about your visit and address the situation directly.
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