Chicken restaurant, Family restaurant, Fast food restaurant
Food & drink
French fries
By owner
Street View
Waited an extremely long time in the drive thru, and the front doors were locked, so you couldn't even go inside to place an order. They could barely hear me on the intercom, and when I finally ordered my food, it took even longer to get my food.The is ridiculous and sad for any business. Shut it down if you can't do right.
I received the wrong chicken waited for the correct.Asked for a sharable frie and was rung up for a regular.Was argued with when I mentioned it.Had to reorder and wait for a sharable.Guess what, my chicken got cold..did they care..of course not. Then didn't receive my large coleslaw.Mentioned it and guess what they did?? Gave me a small cup and a half and said thats all they had.But they wanted that money for that sharable frie that was rung up incorrectly. Then when I talked to Phyllis she told me to come back up there and get my large coleslaw.But I thought thats all you had when I was there?!?! I asked for the GM's name when I called the store and it was her that answered the phone.So you were there when we were treated like this?? She remembered my order she said! Well why didn't you make it right when we were there? She doesn't care about who's coming in there and spending their money.She's a joke! In Central Alabama I've noticed multiple stores have closed.Maybe because of customer service? That's what seems to be the publics concern.Y'all have great food but maybe the wrong people in your stores.I will be waiting on someone to contact me.
Bad customer service manager too talking the customer getting on her nerves 😒 and the food was cold and hard meat .
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