Mexican restaurant, Caterer, Fast food restaurant
Food & drink
Vibe
Salad
By owner
Street View
Menu 1
Menu 2
This place needs to be shut down immediately! We bought couple bowls.Family ate theirs and father came home to eat his.What we found in his bowl? A roach.Still alive indeed.Call the store just to request a refund and the employee refuse saying we have to call customer service.I told them, I just wanted my refund and nothing else.Still refused and made us call 1800 number.I didn’t want to post this but a customer should not have to jump through hoops for a refund and food that are contaminated.Sorry chipotle!
Owner response
This is concerning.We would like to speak with you directly.Please send us a message here: https://www.chipotle.com/contact-us -Scott
I ordered a burrito bowl from Chipotle, but the half of the bowl was empty they serving everything very less than the required quantity .It was incredibly frustrating to open my order and find that it contained nothing.This level of service is unacceptable and disappointing.I hope Chipotle improves their quality control to ensure this doesn't happen to others
Owner response
Thanks for sharing your feedback.Reach out to us here: https://www.chipotle.com/contact-us so we can help.
Place was messy and disgusting.Workers did not listen to either me or my wife.Screwed up both of our orders and charged me extra for stuff I didn’t receive.Asked for salsa and they only filled up a 1/4 of the cup.Absolutely ridiculous that these people are hired to work at a food place, especially chipotle.Will not be coming back again.
Owner response
Thanks for sharing your feedback.Reach out to us here: https://www.chipotle.com/contact-us so we can help.
Mexican restaurant
1122 Fort Worth Dr, Denton, TX 76205, United States
Fast food restaurant
1507 S Loop 288, Denton, TX 76205, United States