Mexican restaurant, Caterer, Fast food restaurant
Food & drink
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Whoever works there is rude.I picked up an order for my husband last week.They did not give us the drink.Because we live a few miles away I did not want to go back and get it.It will waste time and gas, just for a drink. And today I picked an order again.I reminded the workers and told them they forgot to give me the drink last time.I didn’t even tell them they needed to give me the drink back.All I hope they can work better on that.But there was one old lady who was all pissed and told me:” Well, we can not do anything if just from last week.“ She won’t let me finish my sentence. And after I said it again, they forgot the drink last time.I said I just telling you so you won't another time. They were like” Oh, okay” and ignored me! This is just rude and bad service, no sorry and thank you or anything. That is why the reason is 1 star.If I could I will give zero.
Owner response
Thanks for sharing your feedback.Reach out to us here: https://www.chipotle.com/contact-us so we can help.
Always good food.Service is 3 stars because all they have to do is take your order according to what you want in your burrito or bowl, etc.It’s not a formal restaurant so they don’t really do much “service.” I dine at Chipotle every now and then, it’s easier to get via DoorDash, but I end up spending a good amount of time when I dine in.One of the only restaurants that doesn’t force or enforce tips!
Owner response
Thanks for sharing your feedback.Reach out to us here: https://www.chipotle.com/contact-us so we can help.
Let me straight get to the point.This is one of the worst chipotle in Sonoma county.Staff's bad behavior.The store was not clean and after me and my associate ordered a burrito with a very small amount of meat that hardly was visible , we both got diarrhea.Employees were disrespectful and mean without paying attention to my request.Avoid buying food at this branch if you care about your health.
Owner response
If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us -Sheldon
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