Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 12888 Queensbury Ln, Houston, Texas, 77024, US
Telephone: (713) 343-0521
Price range: $
Rating: 3.90

Mexican restaurant, Caterer, Fast food restaurant

Location: 12888 Queensbury Ln, Houston, TX 77024, United States
Located in: CITYCENTRE
Phone: (713) 343-0521
Price: $

Opening hours

Sunday: 10:45 am-10 pm
Monday: 10:45 am-10 pm
Tuesday: 10:45 am-10 pm
Wednesday: 10:45 am-10 pm
Thursday: 10:45 am-10 pm
Friday: 10:45 am-10 pm
Saturday: 10:45 am-10 pm

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Went in yesterday 2/13/2024 for a steak bowl,, got home thought I was bout to chow down and to my surprise EVERY piece of steak which wasn’t much was tough, it was not chewable, it was dry and if swallowed will definitely kill you,, who ever the COOK is needs a job replacement or training in that department, will never go back here and it was a waist of my money I give them a 0 out of 10 , the person that made my bowl was so eager to give out dog scraps that even a dog wouldn’t eat,, keep your money and don’t even bother cause you definitely gone be disappointed

The rumors are true about Chipotle really skimping out on you when you order delivery versus when you're in the store.

Owner response

Thanks for sharing your feedback.
Reach out to us here: https://www.chipotle.com/contact-us so we can help.

I'm sad to say that tonight I had the worst Chipotle experience ever.
Went in at 8pm.
I get to the food line and all the hot items are dried or, concerning the vegetables, reduced to mush.
When I asked for fresher veggies, turns out the cook has to make more (he was doing his closing procedure).
I just take the mush.
The employee that made my bowl then proceeds to rush making my bowl, so much so that she skimps on the portions and doesn't pause to drain any of the excess juices, constantly asking "is that it" as if to indicate impatience.
I just want to eat, so I go to pay and I didn't even get a proper receipt, so I couldn't even fill out the survey.
I finally go to eat my bowl and it 1) tastes bland for Chipotle and 2) is so overflowing with juices that my bag gets soaked and I have to drain a 1/4 cup of sauce juice just to eat it.
Very unprofessional and poor service.
At least the building was nice.

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