Chili's Grill & Bar

Name: Chili's Grill & Bar
Address: 3623 Bardstown Rd, Louisville, Kentucky, 40218, US
Telephone: (502) 301-8888
Price range: $$$$
Rating: 3.90

Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Mexican restaurant, Tex-Mex restaurant

Location: 3623 Bardstown Rd, Louisville, KY 40218, United States
Located in: Bardstown Square
Phone: (502) 301-8888
Price: $$$$

Opening hours

Sunday: 11 am-10 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Happy hours

Sunday: 11 am-10 pm
Monday: 3-6 pm
Tuesday: 3-6 pm
Wednesday: 3-6 pm
Thursday: 3-6 pm
Friday: 3-6 pm
Saturday: 11 am-11 pm

Takeout

Sunday: 11 am-10 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Food & drink

Vibe

Salsa

French fries

Margarita

By owner

Street View

Menus and Prices

Add Your Review

Reviews

Food was good and came out fast.
We went on a Saturday around 1 pm it wasn’t busy at all.
Had the southwest egg rolls and they were good.
I had the Cajun pasta which was decent.
She had the baked seafood pasta which was good but came out coke in middle but they heated it up more for us .I wish the sauce had the Cajun mixed in sauce instead of sprinkled on top personally.
Decent place to eat and grab drinks

Owner response

We’re thrilled to hear that you had a great experience.
We look forward to seeing you again!

We have frequented this establishment quite a few times since living on Bardstown Rd and typically have a decent experience.
Unfortunately, this most recent visit was below average.
I ordered a sirloin takeout meal, supposed to be cooked medium, when I got home I noticed that the top of the steak was burnt and when I cut it open I saw that the steak was cooked well done.
Needless to say, I took a few bites and threw the rest away.
If this is going to become a regular experience then I have better places to spend my money.
Very disappointed that I chose this meal for my dinner and the main course wasn’t even eatable.

Owner response

This is disappointing to hear, Timothy and Anya.
We strive for perfection with every order! Please reach out to us at https://www.chilis.com/frequently-asked-questions so we can look into this.
Thank you.

we received some of the worst service we've had in years.
we came at 2pm on a Saturday and waited 20 minutes for the waiter to come take our drink orders.
my partner and I ordered an appetizer and entree.
my partners app came 30 minutes after the order was taken, and then an additional 30 minutes I received my app and entree.
the app was ice cold and had to have been sitting for 20+ minutes.
my fiance never got her entree, and the waiter never checked on us once.
we never got napkins or utensils, and no refills on drunks.
after politely complaining and asking for utensils the waiter blamed it on being busy, but there were only 4 other tables and we watched the waiter talking and laughing in the kitchen most of the time.
other employees children were running around the restaurant blasting sounds from their iPad.
this was the worst experience we've had eating out in years.
our waiter made us feel very uncomfortable and even sneezed on us as we were leaving.
we were extremely disappointed, this place has really gone downhill and we will not be coming back.
diners beware.

Owner response

Hi Richard.
You should always expect excellent service from our team and we're disappointed this was not the case for you.
Please fill out the contact form on our website at https://www.chilis.com/frequently-asked-questions so that we can get back to you personally.
Thank you.