Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Mexican restaurant, Tex-Mex restaurant
I wish I could give Chili's 5 stars in everything, but unfortunately, I have to take some stars away.They advertise happy hour! But according to our waitress, only if you sit at the bar😪 if you are with your little ones you are not allowed at the bar.There for my Margarita was at regular price.Next time, it would have to be Applebee's where I can enjoy happy hour at our table.I do have to mention that food was good, especially their wings.
Owner response
We're so sorry we let you down, Monica.We'd like to look into this further.Please reach out to us at https://www.chilis.com/frequently-asked-questions
It was a little crowded, which we didn't mind because we got seated quick.All the TV's were on full volume as well as music.That combined with the crowd and it was a little loud (we couldn't hear each other across from the table).Our order was taken rather quickly.The quality of food was not good.Cold and unflavored.My burger was also served to me, raw, and when I sent it back, it took almost 30 minutes to get it back.I never did get it back because after 20 minutes I told the waitress to forget it and spoke with manager, who we could tell was just on a smoke break :/, about the whole thing.There was also an issue with the bill, but finally after almost 2 hours, we were able to leave.We did get two $5 gift cards.But we won't be back.At least not for a long time, and not during dinner on the weekend.
Owner response
Hi Alyssa, we're disappointed to hear about your visit.We always strive to provide an excellent experience for our Guests.We'd like to look into this further.Please reach out to us at https://www.chilis.com/frequently-asked-questions
The menu at Chili's offers a variety of options, ranging from appetizers and salads to burgers, fajitas, and ribs. The portion sizes were generous, ensuring that you leave satisfied. The service at Chili's was prompt and attentive.The staff was knowledgeable about the menu and provided recommendations when needed.They were also accommodating to specific dietary requests or modifications, which was appreciated. Overall great!
Owner response
Thank you so much for taking the time to leave us a review – so glad you had a great experience!
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