Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Mexican restaurant, Tex-Mex restaurant
Food & drink
Vibe
Salsa
Chicken sandwich
Fajita
Ribs
Burger
Steak
French fries
Margarita
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
I had good service, but would recommend Chili's train wait-servers better. Also, they need a better host, this guy spent more time on his phone than doing his job. Which also makes serving tables so much harder. When your host is not trying to do anything to help clean and clear tables..
Owner response
Hi JP. You should always expect excellent service from our team and we're disappointed this was not the case for you. Please fill out the contact form on our website at https://www.chilis.com/frequently-asked-questions so that we can get back to you personally.Thank you.
The waitress was slow and very inattentive.There were only 3 tables to service and she would choose to sit in a booth with another worker instead of getting refills and checking on everyone.After ordering our drinks she went and sat down at the booth and it took 10 minutes before she got back up and brought us the drinks.The manager was walking around the entire time and never seemed to mind that people were having to get up and get their own to go boxes.When I received my meal I had 3 chicken portions on my plate and 2 of them was burnt.Food was sloppy looking. When I told the manager at the end of the meal he went to the kitchen and came back and said “you are right” they were not supposed to be burnt.REALLY? This was a bad Sunday afternoon experience today.
Owner response
Hi Linda, we're disappointed to hear about your visit.We always strive to provide an excellent experience for our Guests.We'd like to look into this further.Please reach out to us at https://www.chilis.com/frequently-asked-questions
Not so good an experience tonight.Steak was overdone, but the manager made things right.I'm not saying don't eat there.Just less than average this night.The lava cake a-la-mode was great.
Owner response
Thank you for the awesome review, so glad you had a great time!
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