Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Mexican restaurant, Tex-Mex restaurant
If I could give the service provided no stars I would!!!! Horrible, Horrible, Horrible experience! Upon arrival they sat us down immediately which was the only positive thing! Waitress don’t know her name as she did not have a name tag! Bright Red short waivy hair had the worse attitude! It’s one of those kind of people who scream how badly they hate their job! Her demeanor from taking the order to the very end was just that! When taking the order she wouldn’t even let my husband finish and would walk away.When asked if ready to order and my husband had questions she rolled her eyes for doing so.Food was not great! Steak was dry, corn was burnt, and broccoli was beyond salty just like the service provided.When asked to refill drinks she brought them back room temperature with no ice! When asked to add ice she rolled her eyes again.Also appetizers and food took about 30 minutes to even bring the appetizers out and as I looked around there were only 5 other tables that were busy in the entire restaurant.All in all she got her well deserved tip of 5 dollars and consider that a generous gesture! Avoid this Chili’s if you don’t want them to sabotage your dinner!
Owner response
We are very sorry to hear about this, Jessica.This is not the quality of food we want to be serving.You should expect excellent service and no long wait times too.Can you please get in touch with us via https://www.chilis.com/frequently-asked-questions so we can look into this? Thank you.
Good food and friendly service.Went for late dinner with some friends and had a good experience overall.The kitchen had a delay with some of our party’s dishes but they made it right once the waiter realized we were still missing items.They accept major credit cards and parking is free just outside.
Owner response
We’re thrilled to hear that you had a great experience. We look forward to seeing you again!
The food was so good tonight.I got the secret sauce burger and fries and the new tropical margarita.Desarae served us and was super nice.
Owner response
Thank you so much for taking the time to leave us a review – so glad you had a great experience!
Chicken wings restaurant
9410 North Fwy, Houston, TX 77037, United States