Chicken Salad Chick

I recently went through the drive-through and ordered about $50 worth of food.
I got home to find that they had left off an entire meal for one of my family members.
Obviously I was dissatisfied and probably would’ve left Just a one star review.
However, a team member called me back several days later after I left a voicemail and made it right by giving us a gift card for a free meal.
I appreciate the follow up.
They really do have a great food and the staff is very friendly.
Definitely recommend

I was visiting the area and I’ve been to many chicken salad chicks all over the US so I decided to stop at this one for lunch.
Upon walking in it looked just like all the other ones and it did have a second dining room.
I was put back when I saw the cashier was wearing short jean shorts at the register instead of the normal khaki slacks.
Then when I went to go find a table, every table was full of crumbs and hadn’t been wiped down and floor had debris.
The trays weren’t on the table however they were never wiped down and the floor had a lot of debris on it then I noticed there was a manager sitting with another employee sitting with him and they were eating McDonald’s and Carry out from some other restaurant in the main dining room which I thought was a poor reflection on this restaurant That they weren’t even eating their own food later the employee had been sitting at that table got up and then moved to the second dining room, where they sat at another table and they were goofing around with another employee.
Whether or not they were off clock.
I have no idea, but it just didn’t look good considering that the tables all could’ve been wiped down.
Visit was 3/12/24 and I was there approximately 30 minutes with no change in what I viewed.
Yes, thank you it’s perfect.
I would like to add another food was a good quality as it always is Thank you.

The bread/salad ratio was off.
I tasted more bread than chicken salad.
The pasta salad was a tad bit under seasoned for my liking.
This was my 1st time eating at a Chicken Salad Chick, so I probably would try it again and order something different and without the bread.
Also, the customer service was wonderful.