Sandwich shop, Cafe, Caterer, Delivery service, Takeout restaurant, Salad shop, Soft drinks shop, Soup restaurant
Food & drink
Vibe
By owner
Street View
Menu 1
Menu 2
Menu 3
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Menu 5
ABSOLUTELY RIDICULOUS WAIT TIME.I placed an online order at 11:14 and I did not receive my order until 11:58.This made me late to clock back in at my job and I will be calling cooperate.They people were nice and apologized for being short staffed, but a 44 minute wait for two scoops of chicken salad is ABSOLUTELY RIDICULOUS! Also, 4 people in my group ordered at the counter.They got their orders after 5-10 minutes.Two people (myself included) wanted 44-49 minutes because we ordered online.We notified the staff multiple times that were there.
Owner response
Savannah, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.Please email us at csc-2_zelda@chickensaladchick.com.We would like the opportunity to make this right for you.
Very slow.The past 3 times I have ordered online my food has taken 30 + minutes to be ready.In addition, I always do a mobile order so I go to the mobile order line and the employees completely ignore that line.The reason most people order online is for quick service and mobile orders are treated last.
Owner response
Katie, it is disappointing for us to hear that your experience was anything less than great.Please reach out to us at csc-2_zelda@chickensaladchick.com.We would like to make this right for you.
My wife tried to eat there.She has celiac disease and asked them to make her food gluten free as she had a food allergy to wheat/gluten.They didn’t listen and she got sick.It’s ok if a place can’t deliver gluten free but they just need to say so. EDIT: I emailed the owner with the email provided, still haven't heard anything back
Owner response
Hi Will, we are disappointed to hear that you did not have a more positive experience with us.We would like to learn more about your visit with us.Will you please email us at csc-2_zelda@chickensaladchick.com?
Chicken restaurant
2675 Zelda Rd, Montgomery, AL 36106, United States