Chinese restaurant, Chinese takeaway
At Chef Panda, the bustling flavors of Chinese cuisine come alive in a casual setting on W Bell Rd. This charming spot is a local favorite for fast service, perfect for solo diners and families alike. Diners rave about the General Tso’s chicken and sesame chicken, both known for their generous portions and delightful sauces. While the atmosphere may not be the highlight, the friendly staff and quick food make up for it. Enjoy no-contact delivery or dine in for a comforting meal at pocket-friendly prices.
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Everytime we’ve gone to this store from restaurant we are always greeted and the folks have always been friendly.We dine in usually but they do have take out.I’m actually craving their sesame chicken right now.It’s SOOOO good! The prices are average but the food is very good and always comes out piping hot and fresh. The atmosphere is less desirable but it doesn’t matter if you have your family there for good conversation.Enjoy yourself and savor the food.
I’m still new in AZ and was looking forward to some decent Chinese food.Should’ve looked at the reviews first but I was pretty desperate.Fist time buying from here and last time.Ordered fried rice, teriyaki chicken, mongolian beef, orange chicken, veggie low mein, and veggie rolls.The only decent item was the veggie rolls but are so tiny for the price.Fried rice looked like steamed rice with soy sauce, no egg or veggies on it and the taste was horrible also had a weird smell to it.The Mongolian beef was more onion than beef and the bit of beef it had was hard.Orange chicken was not even mixed in with the sauce and the teriyaki and low mein just have a weird after taste.So disappointed!
Owner response
Hi, Arianna Thank you for giving our restaurant a try.We are so sorry to hear that you did not enjoy the food, we appreciate your feedback and take it very seriously as it can help us to improve the quality of our restaurant and meet our customers’ needs.We will definitely be taking this review into consideration. We would like to clarify why some of the items came as they did.Our side order of fried rice ($2 up charge) is white rice that is fried in soy sauce, only our entree fried rices come with vegetables, egg, meat, etc.And our orange chicken does come with sauce on the side (this is even specified on our menu) just to prevent the fried chicken from getting soggy on the ride home when you pick up.But you can always specify that you do want the sauce on the chicken and our chef will be glad to do that for you as well. Please feel free to reach out to us as chefpandasurprise@gmail.com so we can discuss more as there is no excuse for the beef being ‘hard’ or the rice having a ‘weird smell’.We always aim to make things right when our costumers have a negative experience. Again, thank you for giving us a try and thank you for your honest review.We hope to hear from you soon. The Chef Panda Team
Usually the food here is good.Today I ordered the chef's specialty, Chef's Beef with white rice.The beef tasted like it had been covered in simple syrup.No seasoning.No flavor.Just sweetness.Not palatable. The service is always good, however.
Owner response
"Hi Sue, We are so sorry to hear about your experience tonight.We do always try to make things right when our customers have a negative experience.For future issues, please contact the restaurant right away at (623)544-6829 so we can immediately either refund you for the item you are not satisfied with or we can replaced it for you with a brand new one.” Sincerely
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