Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant
Captain D's, a budget-friendly seafood spot in Columbus, GA, offers a casual dining experience that caters to families and seafood lovers alike. Known for its variety of options, from crispy fish and chips to grilled shrimp, guests can enjoy a quick meal without breaking the bank. While the restaurant has drawn mixed reviews regarding service and upkeep, many diners appreciate its affordable price point and tasty fare. Just be sure to double-check your order before leaving!
Food & drink
Vibe
Chicken fingers
Fried fish
Fried shrimp
Street View
Service was horrible.Order was messed up and manager caught a attitude when I said that's not what I asked for.She tried to make keep the order instead of giving me what I asked for.Told me well I got to void it then it'll take 23 days.I said okay I still want what I asked for she then caught a attitude.The employees laughing and thinking it's funny.I won't be back.The grilled shrimp I had was over cooked.But my money went back on my card immediately not 23 days.So I felt like that was said so they didn't have to fix my order. And was sitting on phone leaning on counter.
Owner response
Hi Shanice, we work to provide the greatest experience to our guests.We're sorry to hear about the service you received and are taking note of your feedback.If you'd like to share any further information regarding your experience, please contact us at https://www.captainds.com/contact-us/.
Walked into the restaurant at 8:30 pm the door sign said they closed at 10:00pm. When we got to the counter we were told that our order had to be to go because the dinning room was closing. This is unacceptable if your restaurant is open than it is open till the closing not closed before time.Didn't stay somewhere we were not welcome to stay and eat so walked next door and had a good meal at McDonald's. Thank you to McDonald's for welcoming us in to dine.
Owner response
We're very sorry to hear about your visit and thanks for letting us know, Mark.We'll be checking in with the team so we can address the problem and improve.We'll aim to do better in the future.
This location is okay make sure you check your food before leaving.I received overcooked shrimp.The manager informed me that some people ask for it to be cooked extra.I informed him that I didn’t make the request.Just be extra specific when placing your order.
Owner response
Keshia, we're so sorry to hear about the issue with your takeout order.That doesn’t sound good.Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? We’d love to follow up with you directly.
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