Captain D's

Name: Captain D's
Address: 904 Edgewood Ave N, Jacksonville, Florida, 32254, US
Telephone: (904) 388-6824
Price range: $
Rating: 3.90

Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant

Location: 904 Edgewood Ave N, Jacksonville, FL 32254, United States
Phone: (904) 388-6824
Price: $

Opening hours

Sunday: 10:30 am-10 pm
Monday: 10:30 am-10 pm
Tuesday: 10:30 am-10 pm
Wednesday: 10:30 am-10 pm
Thursday: 10:30 am-10 pm
Friday: 10:30 am-11 pm
Saturday: 10:30 am-11 pm

Food & drink

Vibe

Fried shrimp

By owner

Street View

Menus and Prices

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Reviews

I went there last night April the 10th, I have been there twice before and was pleased.
However last night the young man that took our order of a standing there and looked like he was zoned out in another world.
The floor was dirty trash all over the tables were nasty.
My wife and I took our grandson there.
He took our order, can you put ice on our cups and filled one cup then went to the drive-thru, he took an order from one car instead of going back and completing our order he took an order through the window from another car and then proceeded to chit chat the girl in the back notice what was happening and she came up there and gave us our order.
My wife got unsweetened tea.
When we sit down she took a sip she said it was rancid and took it back and got diet Pepsi.
Our order has sit on top of the counter there for well over 5 minutes so when we got it the fish was really greasy.
There was one other customer there and she took her order and left.
We got there at approximately 7:35 we left right at 8:00 as we were leaving the girl followed us to the door and locked it.
I thought they stayed open till 10:00 p.m.
as it stated on the door.
I'm never going back here again it was absolutely horrible $45 for three meals, I recommended St John's seafood.

Owner response

We're truly sorry to hear about your recent experience at our restaurant.
We strive to provide excellent service and delicious meals, and it seems we fell short during your visit.
We take your feedback seriously and will use it to improve.
If you'd like to discuss this further, please reach out to us at https://www.captainds.com/contact-us/.
Thank you for bringing this to our attention.

We just left a different chain restaurant for bad service so we went to this captain Ds.
Food and service were both excellent.
Cassandra was great!

Owner response

Thanks for giving Cassandra a shoutout, Michelle! The staff at our Jacksonville restaurant can't wait to see you again!

I decided to give Captain D's another try.
I went to the Edgewood Ave.
location and the service as well as food was much better.
I ordered the Family Seafood Feast.

Owner response

Tracie, thanks for sharing this about our family seafood feast & service! We’ll let our team know about your visit.
See you again soon!

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