Burger King

To my surprise, I came back to this location and I had such a horrible review about...
But...
This time have all the times I've ever been, this time was quite different. 10 million years, kind of got to order dinner while you're ordering lunch because you'll get to eat both of them while I'm standing there... There's a manager in here and I believe she said her name was Alicia...
But just in case it's not, you'll know her when you walk in ...
And taking care of 50 problems and one single time and going from one person and telling them something to a different person telling them something new and then going to a different person and talking to them about their order and then getting on the headset.....
She literally make me exhausted just watching her run I never thought I'd say this, especially about this location since I had such a bad experience every single time I've been here, but I can't believe I'm about to say it..... WELL DONE TO EVER HIRE THIS LADY AND IS KEEPING HER AROUND I'M GOING TO BE COMING BACK HERE, and it's been a bad experience all the time constantly the entire time I've ever been here the amount of times I've ever been here every one of them has been horrible Alicia or if that's not her name is the lady that's currently in here right now at 12:30 on Sunday April 28th, kudos do you guys were hiring this lady, before I ever said one word to her I was exhausted she literally is doing 50 things at once, going from one person saying one thing and going to a different person and talking to them about something totally different to being on the earpiece and having those people like morons can't speak well and she's dealing with that all while dealing with customers and running this thing to tip top shape, you'll probably don't need anybody in there but her.. So congrats to whoever a franchise owner of this and also for not only hiring this lady but for keeping her... Literally and not figuratively, she's worth $1,000 an hour, she's the reason why this place is going still she'll be the reason why it keeps going, if you get rid of her, it's going to be bad.
Thank you for a good experience!

Quick, friendly hot fresh food, Gave my mozzarella sticks away.😉..just means I get super fresh ones.🤩 Even changed my order part way through and didn't get an attitude. Mgr, I know times are stressful , got a great crew that love to laugh, and that's so important in food service.
Great job.

Thursday May 16, 2024 1:30pm Pulled in the drive thru and ordered my food.
Got to the window and the lady (older women with grey hair, she had dreads or braids) repeated my order and then rushed me to confirm if it was correct.
She then saw that I was paying with Apple Pay and sat the card reader on the edge of the window, didn’t even attempt to reach it out, I’m 8 months pregnant so it was a little difficult trying to lean out the window and pay.
I thought that was very rude.
She didn’t have to stick her whole body out the window, I would have met her half way.
Horrible customer service, don’t know if it was because she was under staff or what.
Worked in the restaurant business for 8 years, never took my anger out on a customer, no matter how hard my job got or how much I was struggling.
If you do t like it then quit.
Definitely won’t be back to this location.