Bruegger's Bagels

Name: Bruegger's Bagels
Address: 8140 S Houghton Rd, Tucson, Arizona, 85747, US
Telephone: (520) 664-1600
Price range: $
Rating: 4.10

Bagel shop, Breakfast restaurant, Cafe, Caterer, Coffee shop, Sandwich shop

Location: 8140 S Houghton Rd, Tucson, AZ 85747, United States
Located in: Shoppes at Rita Ranch
Phone: (520) 664-1600
Price: $

Opening hours

Sunday: 5:30 am-3 pm
Monday: 5:30 am-3 pm
Tuesday: 5:30 am-3 pm
Wednesday: 5:30 am-3 pm
Thursday: 5:30 am-3 pm
Friday: 5:30 am-3 pm
Saturday: 5:30 am-3 pm

Food & drink

Vibe

Bagel

Street View

Menus and Prices

Add Your Review

Reviews

The reason I put a two star for this place is because of the bagel.
I have an issue with this store because they always mess up on my smoothie today my smoothie tastes like coffee and they say they never put coffee in their blenders but to me it tastes that way I can’t have coffee unless it’s decaf.
I asked for a pomegranate blueberry and I always get something different when I go to this place.
I keep giving it more chances, but this is the last straw.
I’m done with this store.
Also, the service was OK.
It’s like one of them couldn’t understand me or something I don’t know Specially the one that made the smoothie.

Owner response

We apologize for the inconvenience, Monica.
You should always expect efficient service and well-prepared orders at Bruegger's Bagels.
We would love to learn more about your experience, please reach out to us at https://www.brueggers.com/contact-us/ so we can follow up with you.
Please include the details of your visit.

The bagels were good, my issue with this location is the service and the seating area...the lady pictured was grumpy and rude to my friend and others.
The guys behind the counter didn't seemed very organized, one person asked for a ham and cheese bagel, one guy said we don't have those when it is clearly on the menu board.
My friend wanted butter on her toasted bagel but it sat getting cold for about a min before someone put butter on it.
The seating area was not clean, we had to ask for napkins to wipe down our own table and this is were the lady got real rude the way she told us to just wait a min someone is getting them..
it took longer than it should have to get napkins, she found a small pack and grabbed them when the lady was being rude to her.
I hope this is just a bad day and not an ongoing issue with this location.

Owner response

We're glad we've satisfied your cravings, Kathie.
We value our customers and always strive to provide a comfortable, welcoming ambiance at every Bruegger's Bagels alongside a clean well-maintained store.
Please reach out to us at https://www.brueggers.com/contact-us/ with the details of your visit so we can assist and turn your experience around.
If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!

Never coming here again, the girl asked me 3 times what I wanted, I ordered the western with 2 eggs, when I got the bagel it had no eggs and had beef on it when it was suppose to have bacon, then they didn’t even refund me the right amount.
Learn how to train your employees, plus I had to wait forever to get a refund, my fiance ordered a smoked salmon bagel, it had ends of the tomato, a lot of cappers and barely any cream cheese, it wasn’t even cut in half and the bagel wasn’t toasted.

Owner response

This is disappointing to hear, Noah.
You should always expect fresh, tasty food and excellent service at Bruegger's Bagels.
We would like to look into this further, please reach out to us at https://www.brueggers.com/contact-us/ so we can follow up with you.

Reservations