Boss' Pizza & Chicken SF Central

The chicken I received was excellent, I really enjoyed it.
My wife said Service was very slow when she went to go order and pick it up.
For the love of Peat do not get the coleslaw.
It is the worst thing I have ever tasted in my entire life.
I’m not sure it’s coleslaw.
I’m pretty sure that rats got into cabbage and this is what they left.

This is not the only time this has happened but ordered a medium pizza she told me its going to be 45 minute wait hour n a half goes by and i call back to check on the order and she says they never got it even though its the same person i spoke with and ordered with an hour n a half back.
i had to verbally explain to her like look i spoke with you an hour n a half ago and she tries telling me maybe i ordered from west side or something eventually after finding the order she tells me its going to be about 4 minutes.
4 minutes later i get a call from the driver and apparently they put in the wrong address.
Ive ordered there multiple times my address has not changed and i only have to give them a phone number to look everything up.
So i know i didnt make no mistake.
food got here and its cold.
the potatoe salad is supposed to be cold and the pizza hot but they got it the other way around.
over this past year ive paid about 300$ for cold food/ stale n not fresh.
And the lady on the phone is rude Everytime.
So im done ordering from this establishment.
And highly unsatisfied.

The pizza dough is like a cracker.
Not a trace of Italian seasoning at all.
Very bland.
Surprisingly, generous with toppings, in our case, onion and pepperoni This place is mismanaged.
The customer service is a D- they don't appreciate or respect their customers.
The vibe is very cold and the pizza dough is terrible, literally tasteless.
Toppings are decent There are better options. Maybe 1am munchies, this might work. We won't be back.
We've tried at least 10x and it's just not great and we so wanted it to be BTW, place was disorganized and cluttered and the bathroom was so filthy, we couldn't use it C'mon, guys! This place might not make it much longer

Owner response