Restaurant, American restaurant, Barbecue restaurant, Caterer
Either the cooks have changed or they don'tcare.I never get what I request.And the meat is very dry, and it used to be cooked to perfection.The young lady that took my order was the only good thing out of the trip.I spoke to the manager after I got home because of my request was not done.He wanted me to bring it back.These people don't consider the fact that it cost money to go get that food, get home and it's not what you expect or ask for, and then they say drive back. There's this thing called gas, I don't understand why they can't do small simple request and make that food delicious as it should be especially from the advertisements on TV.
No issues with the food at any time.The facility could use some TLC or a remodel.Should take more pride in the building.It would attract more customers.
The food is good, but the service is poor, you shouldn't have to call corporate for everything, at some point the restaurant you ordered from should take responsibility for certain actions.I placed an order on Thanksgiving Eve not aware the restaurant was closed and now I have to jump though hoops to get a refund or my food.It's not rocket science, you took my money, give me a refund or my food, it's common sense
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