Restaurant, Mexican restaurant
Food & drink
Vibe
Guacamole
Nachos
Salsa
Michelada
Quesadilla
Margarita
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
This was a nice place to get some food.Mind you, the food is a little pricier than other Mexican restaurants.The trade off is the food was great, service very good and they use real napkins and silverware.Restaurant is clean and inviting.Smaller menu options than other places but that's ok.I'll be back.
Owner response
Thank you for your thoughtful review!
I have frequented the Blue Goose Cantina in McKinney for I believe seven or so times; five dine-in experiences and two carry-out experiences.Overall, I would recommend the location and have found the food to be enjoyable and tasty.The service has always been hit and miss; on a few of my visits there have been issues with getting the order correct, delivery of a plate to the wrong person, and a general lack of positivity - nothing worth being negative about, however, it can detract from the overall experience and my previous attempts to communicate concerns are genuinely received without regard from the on-duty manager.The little things like having to ask for drink, chips, or salsa refills.Seeing wait staff busy on their cellular phones instead of walking their service area.I have even had one occasion to overhear two employees speaking negatively about some of their customers, clearly not aware not their voices were easy to hear.There are portions of the meals that are reheated on the plate, but again, it has not been an issue for me or my guests, but you can tell.I would say that this location gets the majority of its business from repeat customers and the lunch crowd, but I really believe they could take things up a notch and really deliver better service.Like I said, I return to the location because of the food and I can overlook these issues I have shared.
Owner response
Thank you for sharing your detailed feedback with us.We genuinely appreciate your loyalty and patronage over the years.Your comments are incredibly valuable as they help us identify areas for improvement and ensure a better experience for all our customers. We apologize for the inconsistencies you've encountered with our service.Please know that we take your concerns seriously and will be sharing them with our team for further review and improvement.It's essential to us that every guest receives attentive service and a positive experience during their visit. We're grateful for your understanding and patience despite the issues you've encountered.Your recommendation means a lot to us, and we're committed to taking your feedback to heart to enhance our service and overall dining experience. If you have any further comments or if there's anything else we can do to improve, please don't hesitate to reach out.You can send your contact number to admin@bluegoosecantina.com, and we'll follow up with you directly.Thank you again for your continued support, and we look forward to serving you better in the future.
Sat at the bar to eat.Drinks and food were good.Service was good as well was the atmosphere.
Owner response
Thank you!!
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