Hamburger restaurant
We sat the window for 25 mins before anyone acknowledging we were there.Then when we got the order we didn’t get asked if we wanted any sauce for our food.When we got home this is what our burgers had on it.We had the tops and butts of the tomatos, barely any lettuce, and just a huge mess! My husband I weren’t impressed about this at all.For the stuff we got the price isn’t worth it either.
I've been going to Big Burger for over 20 years and never had an issue until now.It's sad that the service I had become accustomed to has become "be sure to check your order before you leave".Got 2 tenderloin meals one sandwich I wanted cheese only (that one was correct) mine I wanted everything on it expect the sauce.I wanted to sub mayo instead.Got home my husband's sandwich was correct, but mine was not.Had only mayo on it.Lucky for me I had lettuce and onion in the fridge.Next time I'll just make my own at home.Another very depressing thing is that Big Burger used to have the BEST fries but they changed those too. So for the next person, make sure you unload your whole bag and look at your sandwiches before leaving the window.Also the red marker they used to write "cheese only" on my husband's sandwich transferred onto his bun when he set the sandwich on the wrapper. It's not the same Big Burger it has been since 1955.
Great burger and service.In town from Omaha for Cannafest and had lunch here.Would be back. Tater tots were on point! And I don't even really care for tots.But these were delicious.
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