Pizza restaurant, Chicken wings restaurant, Delivery service, Italian restaurant, Meal delivery, Restaurant
Located in Phoenix, Barro's Pizza delivers a casual dining experience paired with a diverse menu featuring comforting pizzas and hearty chicken wings. While the restaurant promotes a family-friendly atmosphere ideal for lunch and dinner, guests have reported inconsistencies with food quality and service. The welcoming setup includes outdoor seating and a range of amenities, making it accessible for all. Despite mixed reviews, it remains a popular choice for grabbing a quick bite or enjoying late-night food.
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I went in this Barro's because of the name.I used to live close to the Goodyear location and my family and I always enjoyed it.Well the 26th and Thunderbird location is horrible.When I ordered my pizzas one of the workers came to the floor and grabbed the pizza that was on display and made a shushing jesture with her finger to a second employee.Then magically my order was ready.When I order food from anywhere and pay with my hard earned money, I expect it to be fresh.The pizza was clearly old because of how rubbery it was.My family wouldn't even eat it.To the manager there, a young guy with tattoos on his arm, you aught to be ashamed of yourself.I don't think I even have to say neither I or any of my family will step foot in another Barro's.Unless old recycled pizza sounds appealing I'd recommend staying clear of this place.
Owner response
Hi Eddie Garcia, we appreciate you bringing this to our attention and are sorry to hear you had a poor experience.Please email social@barrospizza.com with the location you visited (or ordered from), details of the incident including the approximate day and time of your visit/order and your phone number and email.Thank you for taking the time to leave us your feedback.Customer feedback is very important to us and we take each review and comment very seriously.
Went for pickup at 9pm at night and the establishment was disgusting.Trash on the floors and a full trash.Workers seemed to not care at all.Made me want a refund.This is shameful and makes me want to not eat here.Yuck.
Owner response
Thank you for bringing this to our attention.The safety of our employees and guests is our top priority, and we take our cleanliness protocol very seriously.Rest assured, we will discuss this with management and rectify it.We hope you’ll give us another chance in the future.
The only complaint I have is consistently, every time I order wings from here (24 bone-in), doesn't matter what flavor, the wings barely have any sauce and they are dry (due to lack of sauce).However, my most recent order included cheese sticks but they hardly had any cheese.Still was good but definitely not cheesy at all.
Mexican restaurant
1111 W Bell Rd #1, Phoenix, AZ 85023, United States