Pizza restaurant, American restaurant
Insanely good.Do not sleep on this place.There’s good reason Aurelio’s exists around Chicago & Illinois.The quality of the ingredients is outstanding.Thin crust is our go-to & the Italian salad is incredible (the dressing is amazing in & of itself). Compared to a place in SF Station that gets attention nowadays, there’s no comparison.Aurelio’s food quality is in a league of its own.
*update: as a local business owner myself, the owner of this place looked up my business by my phone number and wrote crazy reviews, and has been calling my phone blocked.I wrote n honest review of my treatment here and I will not hesitate to meet you in court for attempting to defame my character.This is the character of the human in control of other peoples bodies and what they digest in his establishment? You need to leave me alone or I will 100% see you you in court. Absolutely terrified to enter back into this place.The girl working the register and answering phones was so rude to me and when I walked in and told her I was the woman she hung up on mid sentence after watching her put me on hold for 7 minutes to talk with another employee, she got so loud with that I realized she had no respect for elders, customers, or her community at this point. There were no customers in there (figures) and she took full advantage of her power.She yelled so loud at me and I asked to speak to the manager and as we were discussing the issue, she continued to scream, wave her hands and step in between me and the manager.I was truly scared for my safety at this point and allowed her to continue screaming and left.I took the order and walked out.I called my friend to have a witness to this interaction who also recorded the event (verbally).This was the worst treatment I have ever experienced by any restaurant staff.She insulted my disability ,she told me I was "just an uber driver" and "she doesn't have to be kind to me due to my line of work" then after leaving, the manager called my personal cell, and threatened me, then reported me to my job.I am also going to report this event as well.I felt bullied, I was harassed after the matter, and I was yelled at and embarrassed for addressing her rude behavior.After reading these reviews (the ones that are not promoted by offering discounts to customers), I see there is a clear pattern of her treatment to customers.There are over 15 reviews regarding the hostess, or phone girl.This needs to be reported to the corporate office in Illinois, on top of the reviews of rotten food being delivered, refusal to rectify customer's order issues, and the treatment she has gotten away with.Whether this is due to my racial makeup, or that I was a woman alone on her turf with no customers to put on a good show for; I do not know.Please enter this establishment with caution.
Growing up going to Aurelio’s almost every Friday it was a pleasure finding out they have one in Las Vegas. The food was superb and the service was excellent. Thank you Andre for making this a special experience.
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