Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
First time eating here.The Cajun rub wings were great and the Supreme pizza was good. A+++
Owner response
Hi Christy, Thanks for taking the time to share your experience and feedback! We hope to see you again soon!
Their app wouldn't allow me to order, I got error messages.Then an hour later after I got food elsewhere, they sent an email saying my order was ready! I went to pick up my one-hour old pizza, curbside.I clicked on the link in the email to notify them and it didn't allow me to talk to the people in the restaurant, it gave me someone at call center in another state or country who could do nothing.We won't go to Pizza Hut again.
Owner response
Hi John, This is disappointing to hear and isn't the experience we want for you.We want to gather some additional information and see how we can help make things right.Could you please send your name, email, phone number, a few details, and the location of the store to wecarelvp@LVPH.net?
My wife made an oder for pick up through grabbhub, and when I got there, the manager didn't want to give me the pizza even though it had my name written on it.She confused me with a delivery guy, and then she asked me to show her proof by showing her the app.Finally, my wife sent me a screenshot of the online oder, and the manager still refused to give me the pizza and wanted me to pay it again even though the receipt showed it was paid off.After holding me there and arguing for about 15 minutes, she proceeded to print out a receipt of my order and left me hanging while she went to the back.Right after, another employee came up to me to give me the receipt, the pizza, and an apology.He told me that the manager had been in a bad mood all night and not giving a care about the job at the moment.The pizza was cold by then, and I couldn't complain to anyone because the main problem of the restaurant was the manager and her bad attitude.
Owner response
Hi Moises, This is disappointing to hear and isn't the experience we want for you.We want to gather some additional information and see how we can help make things right.Can you please send your name, email, phone number, a few details, and the store address to wecarelvp@LVPH.net?
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