Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
At Arby's, located at 3420 NW 23rd St in Oklahoma City, diners can find a familiar fast-food experience with a focus on sandwiches and deli favorites. While the menu features the beloved roast beef, mixed reviews reveal some inconsistency in food quality, including reports of cold fries and tough bread. This remodeled location boasts improved interiors, although past fans miss the self-serve pickle bar. With a rating of 3.90, the service experience has been hit or miss, making it a spot to explore with tempered expectations.
Food & drink
Vibe
Comfort food
Burger
By owner
Street View
Food was OK.Arby's used to be better.Fries were cold, but that is not unusual for Arby's.Miss the potato cakes.This location has been remodeled and the furniture and interior have been improved.The self serve pickle and sauce bar is gone, which is more sanitary.This location is an improvement compared to other locations, but I won't be "Thinking Arby's" as much as I used to.
I placed an order online and I come to pick it up.The woman who served us was extremely rude.I had shakes apart of my order and that was the thing I was AFTER.Then after we arrived she wanted to break down the shake machine WAY before closing.ONE HOUR before they close.Then we decided to call them and ask for a refund and then proceeds to tell us we can get a refund on the app.We go on the app and we CANNOT get a refund.We simply told the woman and she was continually rude to us and would not give us the manager number.I will never come to this place again.I do not suggest to come to this location.Customer service is bad and they are extremely rude!!!!
Owner response
We're sorry to hear this.Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.We greatly appreciate all of your feedback.
Love this location my favorite in town,simply the best team ever! Food is fresh the team is sweet and fast.
Owner response
We greatly appreciate your feedback.
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