Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
I've been to this location 3 times and it is by far the worst Arby's I've ever been too, management does not care about proper training,l.Bathrooms are a catastrophe, and I've ordered the French dip all three times, and each time they've forgotten the sauce, not much of a dip is it? I think this location needs a visit from corporate office or just new management that cares.
Owner response
We're sorry to hear this.Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.We greatly appreciate all of your feedback.
Don't know why Arby's isn't more popular because this location ROCKS.My food is always hot and fresh and the staff are super friendly.A++++
Owner response
We greatly appreciate your feedback.
I couldn't request light ice in my drink through the app, so I asked the young lady for that when I pulled up.I was told that wasn't possible because she had already made it.I asked if she would just take out some of the ice, and as soon as she started speaking, a man came on the intercom with a loud and very rude tune to say, "No." If I didn't know Jesus Christ as my Lord and Savior, I would have gone into the restaurant to cuss that man out.There was no reason to speak to me like that...especially over ice. I chose to settle for an expensive drink that wasn't the way I wanted it and not confront the guy about his rude customer service.
Owner response
We’re sorry to hear about your experience.Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you.https://commentform.marketforce.com/commentform/Arbys.aspx
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