Arby's

Dear Arby’s Team, I wanted to share my delightful experience from my first visit to Arby’s.
As someone who appreciates good food and great service, I was pleasantly surprised by the overall experience at your 965 N Riverside Dr, Clarksville, TN 37040. From the moment I walked in, I was greeted warmly by your staff, who guided me through the menu with patience and enthusiasm, making my first-time visit a breeze.
The inviting atmosphere and clean surroundings immediately set the tone for a positive dining experience. As I perused the menu, I was impressed by the variety of options available.
After much deliberation, I decided to try the BBQ bacon burger, as it seemed to be a fan favorite.
I also couldn't resist adding a side of your famous fries to complete my meal. When my order arrived, it was served hot and crispy on a tray.
I was blown away by the freshness and quality of the sauces.
The fries was tender and flavorful, perfectly complemented by the soft, The fries were a revelation - crispy on the outside, fluffy on the inside, and seasoned just right. What truly stood out to me was the disappointment I received when I realized that the burger lacked the freshness I had hoped for.
The lack of flavors was the dissatisfaction for my meal.
I took attention to detail and care that went into preparing my meal. Moreover, the service was exceptional.
The staff was attentive, friendly, and genuinely seemed to care about ensuring that I had a memorable dining experience.
Their genuine smiles and willingness to accommodate my preferences made me feel valued as a customer. Overall, my first visit to Arby’s was nothing short of fantastic, but kind of not what I was hoping for.
It left a lasting impression on me, and I'm already looking forward to my next visit. On a positive note, the fries were served hot, but unfortunately, personal preferences aside, the burger itself failed to meet even the most basic expectations!!

Owner response

I went through the drive-thru Saturday evening after 6 pm and they took my order quickly, my food came right out and the lady was super friendly and told me the curly fries were fresh and super hot.
I live 25 minutes away and didn't eat till I got home.
Good meal, good experience.
Thanks

Owner response

This is the Arby's I visit the most.
The food is right.
The store is clean.
Sometimes they will get the order wrong, but the management is great about fixing it without giving any attitude.
App orders yield great deals- this month I got a free sandwich every week with my order.

Owner response