Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
Food & drink
Vibe
Comfort food
Burger
By owner
Street View
Need to tell your drive thru staff to be a little more professional with order taking.Don't really care for deep breaths and making me feel like I'm a bother by ordering.Also, I think the order takers hand was bleeding when handing my food to me.Maybe it was a tattoo but really looked like blood.I notice this and it actually turned my stomach and I'm not happy.I'm literally done with this place as I know the food handling is not proper.I can see it through the window.Also I don't need 15 napkins with my 2 little sliders I ordered.After awhile that has to be costly.Surprised your even still in business to be honest.Reliable customer that's actually done with the Arby's brand because fast food has become a joke with health and safety for the guest.This is my opinion only.To bad I couldn't give zero stars or I would have.One star is still way to much for this place.I won't be eating my food either.Don't care about refund!! Update: @Arby's - Are u really sorry about my experience or is that an auto generated typical response.I put my money on auto generated response.This is what's sad.There is no human element to the responses.I feel like I am a bother again.You do exactly what your drive thru attendant does to customers.Make you feel like a bother and are annoyed because of your people you hire.Don't care about the volume of complaints that come in each day.Maybe CEO needs to come off the bonuses a little bit.Just sayin...
Owner response
We're sorry to hear this.Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.We greatly appreciate all of your feedback.
I am usually very happy with this Arby's location but my latest take out was a disappointment.The curly fries were hard and dry.Not normal.And my jamoca shake was lacking flavor and more ice than milky.My Classic beef and Cheese were great but I am worried about my next visit.
Owner response
We're sorry to hear this.Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.We greatly appreciate all of your feedback.
Manager was very argumentative towards me and my door dash costumer at 10:20pm june 11, 2024.when I was explaining to them that the order had been taken by someone who was not contracted by door dash.Buyer beware don't order door dash from this location.He never asked me to prove via my dasher app that I was there to pick up which I would have gladly shown him if he didn't have an attitude from the get go.
Owner response
We're sorry to hear this.Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.We greatly appreciate all of your feedback.
Seafood restaurant
5035 Market St, Wilmington, NC 28405, United States
Italian restaurant
4712 New Centre Dr STE 107, Wilmington, NC 28405, United States
Italian restaurant
4724 New Centre Dr STE 3, Wilmington, NC 28405, United States
Sushi restaurant
1121 Military Cutoff Rd l, Wilmington, NC 28405, United States
Seafood restaurant
1319 Military Cutoff Rd Unit BB, Wilmington, NC 28405, United States
Health food restaurant
6800 Parker Farm Dr #100, Wilmington, NC 28405, United States
Restaurant
905 International Dr, Wilmington, NC 28405, United States
Italian restaurant
5307 Market St, Wilmington, NC 28405, United States