Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
Food & drink
Vibe
Comfort food
By owner
Street View
Menu 1
Menu 2
Haven't been to Arby's in years,so decided to try it out.The service was great.It looked pretty clean.So I got some chicken sliders 1 Buffalo and the other just like chicken strip.Got jalapeño poppers,never had them from there but I can say they are way better thank Jack in the box & from Sonic.And the premium nugget are very very good.So sure will go back again.
Owner response
We value your feedback & look forward to serving you again soon.
I stopped at this location drive thru on my way home around 7:05 pm today 06/29/2024.I ordered 2 smokehouse brisket combo meals and 2 six piece nuggets kids meals.The cashier guy gave me the orders and I checked each meal and noticed that one of the 6 piece nuggets meal only had 4 nuggets in it.I told the cashier guy about this and he took the nuggets from me pretending to go correct it, then he came back and said they initially gave me 6 pieces not 4.I told him they did not gave me 6 pieces in that order, they gave me 4 pieces, and I asked him why would I lie about 2 nuggets.He then told me that they don’t have anymore nuggets, they would need to make more.He didn’t even offered to refund me the difference.I guess they gave me 4 pieces because they were out of nuggets and that’s all they had left, but they should have advised me of this and charged me accordingly for 4 pieces instead of lying that they gave me 6 pieces.My order was short and I did not get compensated for this.It is also disrespectful to intentionally short someone’s order then tell them that they are lying.This is very unprofessional and unfair.
Owner response
We're sorry to hear this.Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.We greatly appreciate all of your feedback.
I have bought lunch on two different occasions and this is what I get ( the picture speaks for itself).The staff just put whatever on your food, they do not disclose what's available or not, or give you an option.This so ridiculous and frustrating (Arby's we got the meat) feels to me like you got nothing! You shouldn't scam people with advert and serve rubbish despite the fact that money is hard to come by lately.Kindly ensure that your staff put adequate meat and vegetables for your prospective clients meal.I feel cheated! It was a complete waste of my hard earned money.