Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
Worst online/App order experience.Signed up with the App but it kept glitching.No 25% off first order no matter what I tried.Order was ready very fast and waiting for me when I arrived.But the nearly $2.75 order of fries was so small a portion.I got 3 total whole curly fries and a bunch of crumbs in a fry box the size of a lighter.Chicken tender sliders were anything but tender.Completely inedible.Fried for so long it was like trying to chew a deep fried shoe.Fries also.Over cooked and hard as cardboard.Best thing about the order was the sauces.I got a week supply of arby sauce & horsey sauce for 3 sliders and a xxx small order of fries.The pic is minus 3 ketchup and 6 Arby's sauce packets.I thought if I used enough sauce it might soften up the chicken, but I was wrong.
Owner response
Hi Robert.Thanks for letting us know.Feel free to leave us more feedback at https://commentform.marketforce.com/commentform/Arbys.aspx.
I would've given all 5 stars. Food was excellent, service was quick. But I purchased large curly fries and was barely any in it.
Owner response
Thank you for your feedback.We will share this with our restaurant team.
6:30pm. Typical dinner rush...however the large fry I received were cold, and tasted like they’d been refried a few times. Just look at the photo, you can tell they aren’t going to taste good just by the look! Disappointing especially since there are plenty of reviews stating how great the food is!
Owner response
We’re sorry to hear about your experience.Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you.https://commentform.marketforce.com/commentform/Arbys.aspx
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