Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
Arby's on Illinois Road is a classic fast food spot known for its roast beef sandwiches and deli-style offerings. It’s a go-to for folks wanting a quick bite in Fort Wayne, but it’s often met with mixed reviews. Diners have noted the service can be slow, with long wait times despite minimal traffic. While the food occasionally misses the mark—like getting curly fries instead of crinkle fries—the friendly staff has earned praise for their empathy and helpfulness. If you're in the mood for comfort food, just be prepared for a bit of a wait.
Rosina O'Reilly
September 22, 2024I recently had a mixed experience at Arby's on Illinois Rd. The ambiance is standard fast food, but the service left much to be desired.
Ordered a classic Beef 'n Cheddar combo with crinkle fries but ended up with curly fries instead. 🍟 After a lengthy 15-minute wait, my food was lukewarm, and I found no Arby’s sauce despite asking multiple times. The staff was friendly, especially the order-taker, but the manager's attitude was surprising.
While I love the menu, I'm seriously considering driving farther to a different location. They need to improve service speed - and keep orders accurate! 🌟
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