Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
I used to work at this Arbyâs a long time ago.I havenât been inside since the interior renovations but it looks great.The food was great and the young woman that took our order was great.What was horrible was the older woman (Iâm guessing shift manager) (this was Saturday at 1130-12).The younger woman seemed new and it was apparent English was not her first language, but she had great manners when taking our order.While sitting in the lobby eating, I heard the older woman correcting the younger woman on how many items go in a bag.Correcting her would be fine, but the manner in which she did so was ridiculous.She raised her voice and said âcome hereâ at least ten times while she pointed at a chart.She talked down to the younger woman in a tone that was similar to speaking to a child, as well as slightly mocking her.Fix your manager before she runs off all your new hires.
Owner response
Weâre sorry to hear that.Can you please share additional details with us at the link below.We will be sure to address with our team.https://commentform.marketforce.com/commentform/Arbys.aspx
Donât buy large curly fries from here unless you want to pay more for a medium fry.Apparently this is the new standard at fast food places. Edit: Cheesesteak was absolutely horrid, flattened in the bag and just nasty.
I love this Arby's !!! It is always clean and the employees are friendly and welcoming.My order has always been correct.The food is hot and fresh. It's definitely worth stopping for if you're in the mood for Arby's. It's without a doubt the best one in Hampton Roads.
Owner response
We greatly appreciate your feedback.
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