Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
I went through the drive thru to get a few meals .I ordered 3 chicken classic meals and 1 roast beef.Meal.When I got home one of my chicken sandwiches was missing the chicken patty! I paid $10.00+ for bread, lettuce and tomato No chicken! The fries were cold and hard.Very disappointing! I been coming to this location for years and never experienced this kind of service.Waste of money.Sorry to say that I will never go back to this location anymore.This location has no standards for providing good food or service! $60.00 in total for mediocre food.
Owner response
We're sorry to hear this.Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.We greatly appreciate all of your feedback.
This was a very big disappointment.My wife and I really enjoyed the fish special that we ordered while on our way from Minnesota.They were nice size pieces of fish and were hot a very delicious.The food we received yesterday was a total wreck.The staff was very pleasant but the food was horrible.The fish wasn't crispy or fresh.The curly fries tasted like they were cooked two or three times.I always visit this Arby's and was not pleased with what was given to us Received an email from someone who said he was the owner of this Arby's.He informed me that someone would contact me from the restaurant.I haven't received a call text or email from anyone. Maybe that the problem they do what they want.This is an ashame.I have to go to Indiana to get my Arby's now.
Owner response
We’re sorry to hear about your experience.Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you.https://commentform.marketforce.com/commentform/Arbys.aspx
Had a chicken sandwich....wasn't the best but wasn't the worst..was a bit bland and didn't really have any flavor.Also had a sandwich and I can say the same...was bland.Love their milkshakes and the restaurant was nice and clean.Also good customer service....just wished the food had more flavor.Oh and the fries were a bit too crispy for me..
Owner response
Hi there.Thanks for letting us know.Feel free to leave us more feedback at https://commentform.marketforce.com/commentform/Arbys.aspx.
Chicken restaurant
3300 W 87th St, Chicago, IL 60652, United States